Privacy Policy

Introduction

Welcome to http://epa-compliant-body-shop.dentrepair-talk.com! We, the EPA Compliant Body Shop (referring to our company as ‘we’, ‘us’, or ‘our’), are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in adherence to various global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), USA
Colorado’s Consumer Privacy Act (CPA), USA
Utah’s Consumer Sales and Service Act (UCPA), USA
Connecticut’s ConnectiCUT Data and Privacy Protection Act (CTDPA), USA
Virginia’s Consumer Data Protection Act (VCDPA), USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at http://epa-compliant-body-shop.dentrepair-talk.com
Any mobile applications or services associated with our brand
Online forms and surveys we may use to gather user information
Social media platforms where we interact with users directly

Please note that this policy does not cover third-party websites, apps, or products linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

You create an account and use our applications or services as an authorized user.
You visit and navigate through our websites linked to this policy.
You subscribe to receive communication from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details associated with your user account, including username, email address, and password.
Payment Information: Data related to transactions, such as credit card numbers, billing addresses, and payment history.
Financial Information: Records of your financial dealings with us, such as bank account details for direct deposits or withdrawals.
Purchase Information: Details about products or services you’ve bought from us, including quantities, purchase dates, and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
Location Data: Your geographical location information when you interact with our services.
Feedback: Comments, reviews, or responses provided by users to improve our offerings.
Social Media Information: Data from social media platforms when users choose to log in via these accounts or share content on our pages.
Product Information: Details about products you’ve shown interest in, viewed, or added to your cart on our e-commerce platform.

We collect this data through multiple sources: user input forms, account registration, order processes, website analytics tools, browser cookies, and third-party service providers.

Cookies

We use cookies (small text files stored in your web browser) for various purposes to enhance your experience on our sites and gain insights into how users interact with our online services:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and navigation on our websites.
Preference Cookies: Used to remember user preferences, such as language selection or layout choices.
Analytics Cookies: Help us analyze user behavior, provide personalized content, and measure the effectiveness of our online services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are met or if you request deletion, we will anonymize or securely delete the data according to legal requirements and our internal data retention policies.

Security Measures

The security of your personal information is a top priority. We employ robust organizational safeguards and security practices to protect your data:

Implementing encryption for secure communication and data storage.
Engaging trusted third-party processors who adhere to strict privacy and security standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not intentionally collect or solicit personal information from this age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete personal data we possess.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
Restriction: The right to restrict or limit our processing of your personal data under certain circumstances.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination based on certain activities related to your personal data.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information on our privacy commitments.

Contact Information

For any questions, requests for access or correction of data, or unsubscribe inquiries, please reach out to our privacy team via email at [email protected]. Alternatively, you can write to us at:

[Provide physical address]

We appreciate your trust in sharing your personal information with us. Your privacy is a key aspect of our business practices, and we are dedicated to maintaining the highest standards of data protection.